On-Demand Webinar Operationalizing SDoH Interventions and Achieving ROI

Tanieka Mason, Data Manager, Reading Hospital

Desha Dickson, Associate Vice President for Community Wellness, Reading Hospital

Watch the Webinar

Reading Hospital, part of Tower Health, is one of the first healthcare organizations to demonstrate the ROI of addressing the social determinants of health (SDoH). Within one year of launching their SDoH program, Reading Hospital saw a 15 percent decrease in unnecessary emergency department visits amongst their Medicaid and Medicare population. According to preliminary estimates, the cost of unnecessary visits fell by as much as $1 million — a 15% decrease in just one year.*


Healthcare organizations looking to emulate this success face three significant challenges: How to identify SDoH, connect disparate social services to improve care, and measure the ROI of SDoH interventions. 


Watch the recording to get a firsthand look into how Reading Hospital overcame these challenges, successfully implemented SDoH interventions, and achieved ROI.


In this webinar, you’ll learn how to:

  • Build clinical and community relationships to screen and refer patients to social services
  • Leverage data to systematically identify and address health-related social needs and measure ROI
  • Integrate technology to enable closed-loop referrals and coordinate care with existing programs and EHRs

Meet the speaker: Tanieka Mason

Tanieka Mason is the Data Manager and Quality Improvement Facilitator for the Community Connection Project (CCP), at Reading Hospital. CCP is a five-year CMS grant funded initiative implementing the Accountable Health Communities Model. She currently oversees the project’s EHR integration with 3rd party data system software, Healthify Inc., oversees the navigation intervention and staff, and ensures proper collection and management of all project data elements. She provides strategic recommendations backed by analytics for project monitoring, improvement, evaluation, sustainability and alignment of community-clinical linkages. Tanieka holds a Master of Public Health degree from East Stroudsburg University. 

Meet the speaker: Desha Dickson

Desha Dickson is the Associate Vice President of Community Wellness for Reading Hospital/Tower Health. She oversees development, implementation and management of community benefit programs. She is responsible for leading the Community Health Needs Assessment for the seven hospitals within the Tower Health system. She has led the Hospital in adding innovative programming to address the social needs of patients, such as the Medical Legal Partnership program, Accountable Health Communities and the Street Medicine program. Desha believes strongly in the value of strategic, community-centered partnerships to address population health. She holds a Masters degree in Organizational Management from Eastern University. 

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* The project described is supported by Funding Opportunity Number CMS-1P1-17-001 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies. Results are based on Reading Hospital’s interpretation of internal metrics and are not drawn from the AHC data alone. The research presented here was conducted by the awardee. Findings may not be consistent with or confirmed by the findings of the independent evaluation contractor.